Comments on: Review: Custom Pirate Hat

By: raffaele

raffaele — Sat, 14 Jan 2012 14:41:50 +0000

i can understand their problems but they could answer. they could be more professional. I am only telling the truth, now, after a full years, i say that they are mean thieves

By: Jas. Hook

Jas. Hook — Wed, 14 Dec 2011 12:44:43 +0000

21 Months and still waiting… maybe I’m a hopless optimist… but

Captain Jack filled his order in 2 months and that was after the first hat went astray in shipping.
Jas. Townsend & Son took all of 3 weeks to fill my order.

Hummm… If ths many folks are losing money perhaps charges can be filed through the government for interstate fraud, and IRS for tax evasion for not claiming the profit on unshipped goods.

By: Raffaele

Raffaele — Tue, 25 Oct 2011 10:47:36 +0000

one answer, 3 weeks ago plus ten months of silence.. they tried to take time i believe… should i have a party for the birthday of my pending order?
sad days…

By: jill

jill — Mon, 24 Oct 2011 20:10:48 +0000

I Finally Receive my Hat 1 1/2 after ordering. I was expecting a great Hat considering the time frame. Its a ok hat. It is so stiff Its like wearing a box on my head. I am unable to wear it. Did not contact Seller. Im done with them. I did get a free gift of a interesting Ceramic mug. Its in my tv room… the hats I think is in the closet somewhere. Love Ya Bilge! Thanks for the forum!

By: Casey

Casey — Mon, 17 Oct 2011 20:14:51 +0000

I ordered a hat from them back in August. Got my receipt and Paypal receipt. Emailed them a couple of times, just asking for the status…..I got nothing. I just figured they were real busy. Then I saw this reviews page, and I thought I had been had. But I kept the faith in the 6-8 Week wait for the hat. To be fair, I waited until the eighth week came and passed. After that I figured it wasn’t coming, so I inquired for a refund from paypal. Luckily I wasn’t able to get a refund……. I say “luckily” because the VERY next day UPS brought the hat to me. It was only 3 days past the wait period. It is a very nice hat……I hope all who haven’t recieved theirs yet will get it eventually. Great Product from a great group, just need to work on getting the emails returned. Otherwise, I am Satisfied. A+

By: Dinghy Dame

Dinghy Dame — Fri, 30 Sep 2011 20:36:45 +0000

After being so frustrated with the way I was treated on the phone when I contacted my credit card company about this issue, I sent a letter to the customer service department explaining the situation. I included a copy of all the emails I sent to Pyrate Letherworx, and I, also, threatened to use the credit card very minimally and would not ever use any of their loan products. Customer service responded, and have credited all the money back plus some interest(?). When I talked to the manager, she said seeing the email chain of contact really helped. So keep at it with PayPal and your credit card provider. Fair winds Mateys……..

By: Ezio Auditore

Ezio Auditore — Fri, 30 Sep 2011 03:54:57 +0000

Report them to paypal. I contacted them and they said if they get enough people there gonna issue every ones money back.

By: Raffaele

Raffaele — Thu, 29 Sep 2011 16:21:40 +0000

200$ for two hats ordered LAST JANUARY. seven, not, eight month later i am still waiting for an answer…

By: Dinghy Dame

Dinghy Dame — Tue, 23 Aug 2011 17:19:14 +0000

6 months and waiting………..
Contact PayPal or your credit card right away. I’m trying to work with PayPal, but not having much luck. The longer you wait, the harder it gets. However, any of you that haven’t got their hats, contact PayPal, even if you aren’t a member, and tell them your story. It gives more credence to our stories. Their phone number is 402-935-7733, customer service is 402-935-2050. They may be able to resolve this situation, but don’t hold your breathe.

By: Ezio Auditore

Ezio Auditore — Tue, 23 Aug 2011 02:39:03 +0000

Yea they ignored my emails to ;[ ordered the barbossa from them and still nothing. Plus the phone number does not work. I hope they did not steal from me! D: I want my hat so badly!